A problem with my license

  1. Open the software, then the ? > License menu.
  2. Choose “I lost my license” and enter the email address used for your purchase. The software retrieves the latest license associated with that address.
  3. Validate the recovered license. An expired license is not automatically renewed.

If you cannot find your invoice, check Spam and the confirmation link received after purchase. License recovery does not resend the invoice. If it is still missing, use the contact form with your purchase email and order reference. For a payment issue, also provide the exact error. Never send passwords or card details.

Contact support →