STRAIGHT ANSWERS
A few things you might be wondering.
From your first search to your annual license, here is how Detect Email fits into your prospecting workflow.
What does Detect Email find?
Public business email addresses and contact-form links from company websites. Choose an industry and a location to build a relevant prospect list across a city, a state or the whole United States. The search explores a market rather than looking up a named person.
Can I try it without signing up?
Yes. Download the Windows software and explore it free for 7 days. No signup and no credit card. You can run searches and view results during the trial. Exporting your lists requires the paid license.
What does the $199 license include?
One payment of $199 USD gives one user on one Windows computer 365 days of access: business email discovery, contact forms, list export and the built-in SMTP email outreach module. There is no automatic renewal.
Can I search the whole US, or just my local market?
Both. Focus on a city, explore a state or region, or search nationwide. Combine geography with your target industries so your email list reflects the businesses your offer is actually relevant to.
Are the emails from a list that was purchased months ago?
The software discovers emails on websites while your search runs. This helps you build a current list for your own criteria. A recently collected address is not a guarantee that the inbox is active or that its owner will respond.
Are emails checked and duplicates removed?
Detect Email analyzes and checks collected email addresses and helps remove duplicates before you use your list. Checks improve list quality; they do not guarantee delivery, consent or a particular response rate.
How many emails will I find?
Broad searches can uncover thousands of business emails. Results depend on the industry, geographic coverage and information companies publish. A focused local niche will naturally return fewer results than a nationwide search. There is no fixed number promised for a search.
Why can a search take several hours?
A statewide or nationwide search can explore a large number of websites. Letting it run gives the software time to reach more of your chosen market and build your list progressively. Your connection, computer and target market affect the duration.
Can I work with Excel or another email platform?
Yes. With the annual license, export your results for Excel or prepare them for your preferred email platform. Match the fields and file format to the destination platform and check its rules for imported contacts.
Can I send emails from Detect Email?
Yes. The built-in outreach module uses your own SMTP email service. Write a relevant message, select your prospects and follow your campaign. Your provider’s sending limits and acceptable-use rules still apply. Email hosting is not part of the software license.
What happens when someone unsubscribes?
The integrated email outreach module manages unsubscribe requests for campaigns sent through it. If you export a list, maintain exclusions in the destination platform too. Exporting does not synchronize unsubscribe lists across unrelated tools.
Can I reach businesses through contact forms?
Detect Email identifies links to public contact forms on business websites. Open the relevant form to introduce your offer. It does not collect private messages submitted by other visitors and does not promise automatic form submissions.
Does my prospect list stay on my computer?
Your prospect database is kept locally in the Windows application. Internet access and external search services are still used to find websites, and your email provider processes campaigns you choose to send.
Does Detect Email work outside the United States?
Yes. The same annual license includes access to 78 countries in total. Start in the US, then explore Europe or other supported markets when your business is ready. Country coverage does not mean identical marketing rules everywhere.
Is B2B email outreach allowed in the US?
B2B means business-to-business. US commercial email, including B2B, is subject to CAN-SPAM: use accurate sender details and subjects, identify advertising, provide a valid postal address and an easy opt-out, and honor opt-outs within 10 business days. Target relevant businesses and follow other applicable rules. Software alone cannot guarantee compliance.
Will it run on my Mac or my mobile?
Detect Email is a Windows desktop application. You can browse this website and purchase on your mobile, but you need a Windows computer to install and use the software. Try it on your own computer before buying.
Where do I get my license and invoice?
After PayPal confirms payment, your license and an English invoice are sent to the email address you entered at checkout. You can also view them on your private order-confirmation page. Contact support if a message does not arrive.
Can I move a license to another computer?
The license is for one user on one computer. Contact support before replacing your computer or moving an activation so the correct procedure can be followed.
US commercial email guidance: Federal Trade Commission.
Still have a question? Talk to the team →